Babythings4u

Posted by dulwichmum on Wed 2 June 2010

Name of product: Babythings4u.co.uk

Price: Items ranging in price from a couple of pounds to a couple of hundred, plus delivery charges from £4.99

The blurb: “Fed up with huge companies putting you through to call centres where ‘voices on the end of the phone’ try to help you ? Well this isn’t us! Babythings4u is a friendly, helpful and informative company with a focus around delivering high quality products, tips, advice, and a high level of customer service. We hope you share this dream with us, and continue to support us as we support you.”

First impressions: This is a bright and inspiring website, choc full of great quality brands for busy parents, from Phil and Teds’, Baby Dan, MacLaren and Maxi Cosi to Bebe Confort. The site is slick, allowing customers to compare and contrast everything from stair gates to push chairs with customer reviews and all at competitive prices!

Ease of Use: The site is well designed and easy to navigate, clear about prices and delivery charges, with the reassurance of user reviews and back up of a phone number to call during office hours.

Pros: Sites like this are a great resource for busy parents with everything a parent is likely to need, all competitively priced and with an emphasis on great customer services.

Cons: Post and packing is rather expensive for smaller single items and there is a rather complex and intimidating returns policy.

Value for money: Everything is priced competitively.

Dulwichmum verdict: